Service Request Ticket - # 57198

Service Request Information

CONTACT Name Hall, CM   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 09, 2015 10:11 AM
Department College of Education Phone 88731
Location Email hallcm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20100594[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Latitude E6410 2.80GHz, 1066MHz 4M L2 Cache
Serial No. FFR2YN1 Location PDR

CPU Intel Core i7-640M(2.80GHz, 1066MHz, 4ML2)


OS Unknown Software WIN 7 Pro downgraded to WIN XP Pro,Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2010 installed as Office 2007 from P0078636

Wired NIC 5C:26:0A:32:AD:C7


Wireless NIC 58:94:6B:A6:FF:54


Bluetooth NIC 1C:65:9D:AD:AF:8A

TECHS Submitted by Ryan Ripp Contact rripp13@wou.edu 88925
Primary Technician Contact rushingj@wou.edu 89242

Tracking

Entered by Date Memo
John Rushing
Email

Public
Entered by Date Memo
John Rushing Jun 09, 2015 10:54 AM 
Status changed from (1) Pending to (5) Completed
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John Rushing Jun 09, 2015 10:54 AM 
Outlook is setup and syncing, mailbox set to 
unlimited.
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Miles Rakestraw Jun 09, 2015 10:26 AM 
Task reassigned to John Rushing.
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Miles Rakestraw Jun 09, 2015 10:25 AM 
Task reassigned to Miles Rakestraw.
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John Rushing Jun 09, 2015 10:25 AM 
Task reassigned to John Rushing.
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Ryan Ripp Jun 09, 2015 10:11 AM 
CM would like Outlook to work properly on her 
computer, probably going to need to do a re-
install. Her contact number is 88731.
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