Service Request Ticket - # 57208

Service Request Information

CONTACT Name Kidd, Kurtis   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 09, 2015 01:31 PM
Department Athletics Phone 88343
Location Email kiddk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20080853[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag GNNWWF1 Description Dell Latitude E6400, 2.53GHz, 1066MHz 6M L2 Cache
Serial No. GNNWWF1 Location PDR 2023 Giveaway

CPU Intel Core 2 Duo T9500(2.6GHz/800MHzFSB/6ML2cache)


OS Unknown Software Vista Downgraded to WIN XP Pro, MS Office Pro Plus 2007 from P0069591 installed as Office Pro 2003

Wired NIC 00:21:70:EA:80:A1


Wireless NIC 00:21:5D:DD:81:BC

TECHS Submitted by Ryan Ripp Contact rripp13@wou.edu 88925
Primary Technician Contact lwidmer11@wou.edu 88925

Tracking

Entered by Date Memo
Lexie Widmer
Email

Public
Entered by Date Memo
Lexie Widmer Jun 09, 2015 01:56 PM 
Task reassigned to Lexie Widmer.
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Lexie Widmer Jun 09, 2015 01:56 PM 
Status changed from (1) Pending to (5) Completed
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Lexie Widmer Jun 09, 2015 01:55 PM 
Made kidds and sellers admins. It's not WOU software.
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Ryan Ripp Jun 09, 2015 01:31 PM 
He would like it to be taken care of by 4:00PM 
today if possible.
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Ryan Ripp Jun 09, 2015 01:31 PM 
Kurtis needs a routine program installed on the 
loaner computer that Nick gave the department the 
other day. He simply needs the admin rights login 
taken care of.
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