Service Request Ticket - # 57223

Service Request Information

CONTACT Name Slowey, Jason   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 10, 2015 10:54 AM
Department Athletics Phone 88516
Location Email jslowey06@mail.wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20100076[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description iMac, 21.5-inch, Intel Core i3-3.06GHz #Z0JL
Serial No. W8032342DNM Location PDR

CPU Intel Core i3(3.06GHz, 4MB L3)


OS Unknown Software Microsoft Office for Mac 2008 from P0076561, Adobe Photoshop CS6 Extended (v.13) from P0095548

Wired NIC C4:2C:03:2C:1F:24


Wireless NIC D8:30:62:64:D9:5F


Bluetooth NIC D8:A2:5E:89:6C:88

TECHS Submitted by Katie Halvorson Contact khalvorson08@wou.edu 88925
Primary Technician Contact rtidwell11@wou.edu 88925

Tracking

Entered by Date Memo
Ruby Tidwell
Email

Public
Entered by Date Memo
Ruby Tidwell Jun 10, 2015 11:42 AM 
Status changed from (1) Pending to (5) Completed
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Ruby Tidwell Jun 10, 2015 11:42 AM 
Removed and re-added printer
Was able to print successfully
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Ruby Tidwell Jun 10, 2015 11:26 AM 
Task reassigned to Ruby Tidwell.
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Katie Halvorson Jun 10, 2015 10:54 AM 
****This is an email****
Hello,

Can someone come over to the football office and
reset the printer setting s on my machine?

Our printer was down for a while, and now it needs
an administrator to type in a password to
authorize me to use it again.

Thanks!

KRUSTY-FB-Copier
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