Service Request Ticket - # 57249

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 11, 2015 05:19 PM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20100786[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox Phaser 8860 DN Color Laser Printer #8860/DN
Serial No. HAV504552 Location PDR

Model P8860/DN Hostname apsc2.wou.edu
Notes 140.211.64.14 Metered Pin:9483 PAGEPACK Ink/Toner Refill Black:108R00800 Blue:108R00797 Yellow:108R00799 Magenta:108R00798

Wired NIC 00:00:AA:D6:4A:ED

TECHS Submitted by Emily Watson Contact ewatson13@wou.edu 88925
Primary Technician Contact vsharma08@wou.edu 88925

Tracking

Entered by Date Memo
Vikas Sharma
Email

Public
Entered by Date Memo
Vikas Sharma Jun 12, 2015 09:47 AM 
Status changed from (1) Pending to (5) Completed
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Vikas Sharma Jun 12, 2015 09:47 AM 
restarted and it worked!
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Vikas Sharma Jun 12, 2015 08:36 AM 
Task reassigned to Vikas Sharma.
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Emily Watson Jun 11, 2015 05:19 PM 
Printer display always at 1% warming up. No other
error messages. Students cannot print from that
printer. I turned off the printer and unplugged
the network cable.
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