Service Request Ticket - # 57267

Service Request Information

CONTACT Name Beaver, Scott   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 15, 2015 09:40 AM
Department Natural Science Division Phone 88205
Location Email beavers@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20100245[Edit Inv] (opens in a new window) Bldg/Room ITC 008
Service Tag 8958KN1 Description Dell OptiPlex 780 Ultra SFF,Intel Core 2 Duo E8400
Serial No. 8958KN1 Location Going to PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Unknown Software WIN 7 Pro downgraded to WIN XP Pro,Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2010 from P0077114 installed as Office Pro Plus 2007, transfer Acrobat Pro 9 from P0068056 from W#20060488(old station)

Wired NIC B8:AC:6F:AB:F4:0B

TECHS Submitted by Katie Halvorson Contact khalvorson08@wou.edu 88925
Primary Technician Contact rtidwell11@wou.edu 88925

Tracking

Entered by Date Memo
Ruby Tidwell
Email

Public
Entered by Date Memo
Ruby Tidwell Jun 15, 2015 10:42 AM 
Status changed from (1) Pending to (5) Completed
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Ruby Tidwell Jun 15, 2015 10:42 AM 
Installed
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Ruby Tidwell Jun 15, 2015 10:07 AM 
Task reassigned to Ruby Tidwell.
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Katie Halvorson Jun 15, 2015 09:46 AM 
20140230[Edit Inv]
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Katie Halvorson Jun 15, 2015 09:42 AM 
He is in all day today and would like it done
before next Monday.
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Katie Halvorson Jun 15, 2015 09:41 AM 
20110016[Edit Inv]
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Katie Halvorson Jun 15, 2015 09:40 AM 
20110015[Edit Inv]
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Katie Halvorson Jun 15, 2015 09:40 AM 
Geometer sketch pad software was not put back onto
the computers that have been reimaged.  There are
four computers that don't have the software on
them anymore.
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