Service Request Ticket

Service Request Information

CONTACT	Name	Goodell, Dale	Date	Jun 17, 2015 10:59 AM
	Department	University Computing Solutions	Phone	88122
	Location		Email	goodeld@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

TECHS	Submitted by	Alyssa Little	Contact	alittle11@wou.edu	88925
	Primary Technician		Contact	rtidwell11@wou.edu	88925

Entered by	Date	Memo
Ruby Tidwell			Email Public
Entered by	Date	Memo
Dyl Karbia	Jun 22, 2015 12:20 PM	Task reassigned to Ruby Tidwell.	Add Attachment
Dyl Karbia	Jun 22, 2015 12:20 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Ruby Tidwell	Jun 19, 2015 04:30 PM	Delivered and set up	Add Attachment
Ruby Tidwell	Jun 19, 2015 04:11 PM	Completed set up	Add Attachment
Babatunde Idahor	Jun 19, 2015 01:21 PM	Task reassigned to UCS Tech.	Add Attachment
Babatunde Idahor	Jun 19, 2015 12:28 PM	Task reassigned to Babatunde Idahor.	Add Attachment
Dyl Karbia	Jun 18, 2015 05:03 PM	Task reassigned to UCS Tech.	Add Attachment
Dyl Karbia	Jun 18, 2015 05:03 PM	Completed imaging the machine with ITC 311 lab image. I was only able to bind the machine to the network due closing time. The next technician working should please continue the setup and return it to Dale.	Add Attachment
Megan Thibeault	Jun 18, 2015 08:11 AM	Task reassigned to Dyl Karbia.	Add Attachment
Zach Myers	Jun 17, 2015 03:52 PM	Computer has been imaged.	Add Attachment
Alyssa Little	Jun 17, 2015 11:00 AM	Put the computer back on the tech desk	Add Attachment
Alyssa Little	Jun 17, 2015 10:59 AM	Machine needs to be reimaged Lab computer out of ITC 311 Internet Explorer and chrome were no longer working, Dale came and dropped it off	Add Attachment