Service Request Ticket - # 57311

Service Request Information

CONTACT Name Cancel-Tirado, Doris   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 17, 2015 02:35 PM
Department College of Education Phone 88470
Location Email canceltd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
A/V equipment Edit WOU # 20140528[Edit Inv] (opens in a new window) Bldg/Room ITC 002
Service Tag Description Crestron 7-inch Color Video Touch Panel #TSW-752
Serial No. 11961688 Location NPE113 Smart Classroom Upgrade
TECHS Submitted by Kevin Thibeault Contact kthibeault11@wou.edu 88925
Primary Technician Contact zmyers14@wou.edu 88925

Tracking

Entered by Date Memo
Zach Myers
Email

Public
Entered by Date Memo
Zach Myers Jun 17, 2015 02:48 PM 
Status changed from (1) Pending to (5) Completed
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Zach Myers Jun 17, 2015 02:48 PM 
When I went over, she said the problem had 
resolved itself. I never did find out exactly what 
the problem was.
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Kevin Thibeault Jun 17, 2015 02:35 PM 
She called in stating that her smart classroom was
disconnected, she tried to reconnect it but it
would act like it was working and then fail to
reconnect.
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