Service Request Ticket - # 57313

Service Request Information

CONTACT Name Flesch, Breeann   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 17, 2015 04:27 PM
Department Computer Science Division Phone 89489
Location Email fleschb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20101392[Edit Inv] (opens in a new window) Bldg/Room ITC 003
Service Tag Description Apple MacBook Pro 13-inch, 2.3GHz Dual-Core Intel Core i5 #Z0LY
Serial No. C02FW292DH2L Location PDR

CPU Intel Core i5(2.3GHz dual-core, 3MB L3)


OS MAC OS X 10.6 (Snow Leopard) Software Shipped with OS 10.6 but eligible for free upgrade to 10.7, Microsoft Office for Mac 2011 license from P0080905, Mathamatica Pro v8 from VISA2010002589, iWork 9.0.3 from P0080901(bundled with laptop), Adobe Acrobat Pro 10 MAC from P0084592, Geometer's Sketchpad 5 from VISA2011002927, Camtasia for MAC v2.10.2 from VISA2014004631

Wired NIC C8:2A:14:46:54:64


Wireless NIC E4:CE:8F:33:1C:0C


Bluetooth NIC E4:CE:8F:33:1C:0D

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact bidahor13@wou.edu 88925

Tracking

Entered by Date Memo
Babatunde Idahor
Email

Public
Entered by Date Memo
Babatunde Idahor Jun 18, 2015 11:52 AM 
Status changed from (1) Pending to (5) Completed
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Babatunde Idahor Jun 18, 2015 11:52 AM 
Installation is complete. I had to install the 
Camtasia v2_8dmg version on the mac probook 
.Because,the mac OS wasn't compatible with the 
Camtasia v2.10.2 .
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Babatunde Idahor Jun 18, 2015 09:16 AM 
Task reassigned to Babatunde Idahor.
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Tricia Flaherty Jun 17, 2015 04:27 PM 
installer and sfotware key info at
T:\camtasia\Camtasia_MACv2.x
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