Service Request Ticket - # 57321

Service Request Information

CONTACT Name Witwer, Kathy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 18, 2015 09:45 AM
Department Business/Economics Division Phone 88421
Location Email witwerk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Monitor Edit WOU # 20121295[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell UltraSharp U2313H 23-inch Monitor
Serial No. CN02GFKN74445355DDHL Location PDR 2023 Giveaway

TECHS Submitted by Katie Halvorson Contact khalvorson08@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public

Entered by Date Memo
Dale Goodell Aug 06, 2015 09:07 AM
Status changed from (2) Scheduled to (5) Completed
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Dale Goodell Aug 06, 2015 09:07 AM
8/5/2015 Computer removed from West House.  Ready
to re-image and prepare for transfer to Humanities
Division.
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Dale Goodell Jul 29, 2015 03:31 PM
Status changed from (7) Waiting for Contact to (2) Scheduled
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Dale Goodell Jul 29, 2015 03:31 PM
Task scheduled for Wednesday 8/5 at 10 am.
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Dale Goodell Jul 29, 2015 03:30 PM
This is an email:

Kathy and Fred:
Wednesday 8/5 at 10 am is great.  I'll add this to
my calendar.
Thanks,
-Dale
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Dale Goodell Jul 29, 2015 03:30 PM
This is an email:

Hi Dale,
I talked to Fred and he said next Wednesday
(August 5th) at 10:00 am would work for moving his
computer out.  Will that time work for you?
Thanks,
Kathy

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Dale Goodell Jul 21, 2015 01:45 PM
Status changed from (1) Pending to (7) Waiting for Contact
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Dale Goodell Jul 21, 2015 01:45 PM
Kathy has requested that I work with Fred Oerther
on this task to ensure that his data is not saved
locally before we take this machine.
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Dale Goodell Jul 21, 2015 01:44 PM
Task reassigned to Dale Goodell.
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Nick Moore Jun 18, 2015 11:12 AM
Status changed from (1) Pending to (4) On Hold
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Katie Halvorson Jun 18, 2015 09:45 AM
****This is an email****
Good morning,
Last year, our division(Business and Economics)
borrowed a computer and monitor from the
Humanities division because they didn't need it
for the year.  The computer is WOU # 20121273[Edit Inv], and
the monitor is WOU # 20121295[Edit Inv], and they are
currently in West House 210.  I would like to have
them moved back to HSS 336 right after the 6 week
summer term ends (July 31st).  There is a new
Humanities instructor coming who will need this
computer.  Fred Oerther is the faculty member who
is currently using these items, and he is teaching
during summer term.  He has some concern about
losing files in the transition, so it would be
helpful if both he and a UCS staff member could be
present when the computer move takes place.
I realize this is very early to be emailing about
this, but I know that you in UCS get incredibly
busy in August, so I wanted to send this
information now.  I have copied both Fred Oerther
and Mylisa Behling from Humanities on this email
for your convenience.
Thanks for your help!
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