Service Request Ticket - # 57325

Service Request Information

CONTACT Name McAlpine, Diana   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 18, 2015 02:13 PM
Department Health & Exercise Science Phone 88908
Location Email mcalpined@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20110888[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description OptiPlex 990 SFF, Intel Core i5 2500(3.3GHz, 6M)
Serial No. 2GG35V1 Location PDR

CPU Intel Core i5-2500(3.3GHz,6M,TV-x)


OS Windows 7 Pro, 64 bit Software MS Office Pro Plus 2010 from P0085446, Adobe Acrobat X Std from bundled with Fujitsu ScanSnap S1500 P0085009, Adobe CS6 Design & Web Premium from PO_TBA

Wired NIC 18:03:73:26:31:3B

TECHS Submitted by John Rushing Contact rushingj@wou.edu 89242
Primary Technician Contact bidahor13@wou.edu 88925

Tracking

Entered by Date Memo
Babatunde Idahor
Email

Public
Entered by Date Memo
Babatunde Idahor Jun 19, 2015 01:22 PM 
Status changed from (1) Pending to (5) Completed
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Babatunde Idahor Jun 19, 2015 12:18 PM 
Also, deactivated IPv6.
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Babatunde Idahor Jun 19, 2015 12:17 PM 
Reconnected the network cable and ran windows 
update.Everything is fine now.
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Babatunde Idahor Jun 19, 2015 11:03 AM 
Task reassigned to Babatunde Idahor.
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Nick Moore Jun 18, 2015 02:43 PM 
went to NPE 115 and nobody was in  the office.
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John Rushing Jun 18, 2015 02:13 PM 
She called in about the computers in her office 
loosing internet intermittently.  She said this 
has been happening since Monday 6/15/2015.
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