Service Request Ticket - # 57330

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 18, 2015 04:57 PM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20130120[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 9NCF8Y1 Description Dell OptiPlex 9010 SFF, Intel Core i7, 8M, 3.4GHz
Serial No. 9NCF8Y1 Location PDR 2023 Giveaway

CPU Intel Core i7-3770 (8M, 3.4GH w/HD4000 Graphics)


OS Windows 7 Pro, 64 bit Software Office Pro Plus 2013 from P0091491

Wired NIC B8:CA:3A:9E:FE:06

TECHS Submitted by Nick Moore Contact nmoore10@wou.edu 88925
Primary Technician Contact bidahor13@wou.edu 88925

Tracking

Entered by Date Memo
Babatunde Idahor
Email

Public
Entered by Date Memo
Babatunde Idahor Jun 19, 2015 10:05 AM 
Status changed from (1) Pending to (5) Completed
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Babatunde Idahor Jun 19, 2015 10:05 AM 
I had to reset the power supply on the 
machine;that fixed the problem. No amber light 
blinking as before. Also, did several restarts to 
confirm the problem had been fixed.
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Babatunde Idahor Jun 19, 2015 09:06 AM 
Task reassigned to Babatunde Idahor.
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Nick Moore Jun 18, 2015 04:57 PM 
The computer is not turning on and has an amber light blinking in a sequence of 2, 1 

Which according to "http://f5k.wikia.com/wiki/Front_Panel_Lights_-_Optiplex_9010" is the error code for

"2,1       system board failure"
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