Service Request Ticket - # 57331

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 19, 2015 08:57 AM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20130048[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox ColorQube 8870DNM Color Printer
Serial No. T4B003841 Location PDR

Model ColorQube 8870 Hostname hlref5.wou.edu
Notes Notes Color Printer, 40 ppm, 2400 Finepoint Image Quality, 512 MB Memory, Ethernet, USB, 1X525 Letter/Legal Input Tray, Two-Sided Printing, Na Pwr Cord STUDENT TECH PRINTER WITH PAGEPACK IP: 140.211.112.47 Metered Code: 3937 RMA:XFL130758E Ink/Toner Refill Black:108R00965 Blue:108R00962 Yellow:108R00964 Magenta:108R00963 MAINT KIT:109R00783

Wired NIC 9C:93:4E:14:F6:AE

TECHS Submitted by Meghann Thilberg Contact mthilberg12@wou.edu 88925
Primary Technician Contact thibeaultm@wou.edu 88925

Tracking

Entered by Date Memo
Megan Thibeault
Email

Public
Entered by Date Memo
Megan Thibeault Jun 23, 2015 03:43 PM 
Status changed from (1) Pending to (5) Completed
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Megan Thibeault Jun 23, 2015 03:43 PM 
done
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Megan Thibeault Jun 22, 2015 03:02 PM 
Moe came out to work on the printer, needs
additional parts, should be back tomorrow.
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Babatunde Idahor Jun 19, 2015 11:01 AM 
Task reassigned to Megan Eichler.
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Babatunde Idahor Jun 19, 2015 10:46 AM 
checked online for this problem.So, a tech from 
Xerox will come over and have a look at it.Here is 
the Service Id#: 20587011[Edit Inv].
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Babatunde Idahor Jun 19, 2015 10:08 AM 
Task reassigned to Babatunde Idahor.
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Meghann Thilberg Jun 19, 2015 08:57 AM 
printer in the west bank has error code 91720.00:77341
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