Service Request Ticket - # 57335

Service Request Information

CONTACT Name Alapai, Valerie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 19, 2015 11:50 AM
Department Financial Aid Phone 88684
Location Email alapaiv@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Thin Client Edit WOU # 20130267[Edit Inv] (opens in a new window) Bldg/Room WEL 140
Service Tag Description Samsung 19-inch NC191 Vmware Zero Client LED-LCDDisplay #NC191-T
Serial No. Z6KSHCJD600289A Location Student Use

CPU Teradici TERA2321 PCoIP


OS Unknown Software

Wired NIC C4:73:1E:BB:78:EF

TECHS Submitted by Meghann Thilberg Contact mthilberg12@wou.edu 88925
Primary Technician Contact rtidwell11@wou.edu 88925

Tracking

Entered by Date Memo
Ruby Tidwell
Email

Public
Entered by Date Memo
Ruby Tidwell Jun 19, 2015 11:58 AM 
Status changed from (1) Pending to (5) Completed
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Ruby Tidwell Jun 19, 2015 11:54 AM 
Task reassigned to Ruby Tidwell.
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Meghann Thilberg Jun 19, 2015 11:50 AM 
they cannot find the computer's main power button
to restart the computer. A student "locked" the
computer so no one else can log in to it. If you
could go check it out that'd be great. It's one of
the two outside of the fin aid office.
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