Service Request Ticket - # 57337

Service Request Information

CONTACT Name Hall, CM   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 19, 2015 12:40 PM
Department College of Education Phone 88731
Location Email hallcm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20100594[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Latitude E6410 2.80GHz, 1066MHz 4M L2 Cache
Serial No. FFR2YN1 Location PDR

CPU Intel Core i7-640M(2.80GHz, 1066MHz, 4ML2)


OS Unknown Software WIN 7 Pro downgraded to WIN XP Pro,Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2010 installed as Office 2007 from P0078636

Wired NIC 5C:26:0A:32:AD:C7


Wireless NIC 58:94:6B:A6:FF:54


Bluetooth NIC 1C:65:9D:AD:AF:8A

TECHS Submitted by Ryan Ripp Contact rripp13@wou.edu 88925
Primary Technician Contact bidahor13@wou.edu 88925

Tracking

Entered by Date Memo
Babatunde Idahor
Email

Public
Entered by Date Memo
Babatunde Idahor Jun 19, 2015 01:20 PM 
Status changed from (1) Pending to (5) Completed
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Babatunde Idahor Jun 19, 2015 01:20 PM 
Removed the old drivers and re-added the printer 
from krusty.
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Babatunde Idahor Jun 19, 2015 12:44 PM 
Task reassigned to Babatunde Idahor.
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Ryan Ripp Jun 19, 2015 12:40 PM 
CM is saying that since the recent update on her 
computer she is unable to add/locate the office 
printers on her machine. Her contact number is 
(88731).
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