Service Request Ticket - # 57350

Service Request Information

CONTACT Name Campbell, Darla   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 22, 2015 11:44 AM
Department College of Education Phone 88788
Location Email campbelld@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20140696[Edit Inv] (opens in a new window) Bldg/Room RWEC 121
Service Tag Description iMac, 21.5-inch, Intel Core i5, 2.7GHz, Quad core
Serial No. C02PQ15VF8J7 Location Marie Lejeune

CPU Intel Core i5(2.7GHz Quade-core, 6MB L3)


OS MAC OS X 10.15 (Catalina) Software MS Office 2011 Std for MAC from xxxx2014004298, FileMakerPro 13

Wired NIC 98:5A:EB:CD:AD:06


Wireless NIC AC:29:3A:94:28:D1


Bluetooth NIC AC:29:3A:94:28:D2

TECHS Submitted by Sarah Pettigrew Contact spettigrew12@wou.edu 88925
Primary Technician Contact rushingj@wou.edu 89242

Tracking

Entered by Date Memo
John Rushing
Email

Public
Entered by Date Memo
John Rushing Jul 01, 2015 12:10 PM 
Status changed from (6) Ready to Deliver to (5) Completed
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John Rushing Jul 01, 2015 12:10 PM 
Delivered on 7/1/2015
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John Rushing Jul 01, 2015 08:54 AM 
Left VM with Darla to schedule delivery.
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Megan Thibeault Jun 30, 2015 12:18 PM 
Task reassigned to John Rushing.
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Megan Thibeault Jun 30, 2015 08:50 AM 
Task reassigned to UCS Tech.
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Megan Thibeault Jun 30, 2015 08:50 AM 
Status changed from (5) Completed to (6) Ready to Deliver
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Megan Thibeault Jun 30, 2015 08:50 AM 
Added to AD-Needs to be delivered
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Claire Buehler Jun 30, 2015 08:30 AM 
Status changed from (1) Pending to (5) Completed
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Claire Buehler Jun 30, 2015 08:30 AM 
Finished set up ready to be set up. Its on the 
counter in ITC 008
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Claire Buehler Jun 30, 2015 08:10 AM 
Task reassigned to Claire Buehler.
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Claire Buehler Jun 29, 2015 11:06 AM 
Task reassigned to New Equip. Setup.
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Claire Buehler Jun 29, 2015 10:49 AM 
GFA Setup finished to step 12. 
flash/java/browsers/appleupdate/silverlight/shockwave/reader/
office all installed and updated

still at the image station.
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Claire Buehler Jun 29, 2015 09:20 AM 
Task reassigned to Claire Buehler.
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Claire Buehler Jun 29, 2015 09:15 AM 
Started Image. Is on the image station
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Sarah Pettigrew Jun 22, 2015 11:44 AM 
NEW EQUIP SETUP: An iMac needs to be setup and delivered to Steve Tillery in ED 201D. Please contact Darla 
Campbell for setup or delivery information.
**He will be on campus on July 1st and the delivery can NOT be done before July 1st. 
The WOU # of the iMac is 20140696[Edit Inv]. There is also a USB SuperDrive. The new equipment is on the counter in ITC 
008.
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