Service Request Ticket - # 57368

Service Request Information

CONTACT Name Goodell, Dale   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 23, 2015 12:26 PM
Department University Computing Solutions Phone 88122
Location Email goodeld@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20090794[Edit Inv] (opens in a new window) Bldg/Room SSC 217
Service Tag Description iMac, 21.5-inch, Intel Core 2 Duo #Z0GC
Serial No. QP00616G5PK Location Going to PDR

CPU Intel Core 2 Duo 3.06GHz(3MB L2, 1066MHz)


OS Unknown Software Microsoft Office for Mac 2008 from P0073888, Apple iWork v9.0.3 from P0079316

Wired NIC D4:9A:20:DD:89:86


Wireless NIC D4:9A:20:62:CE:D9


Bluetooth NIC 64:B9:E8:E7:4A:C9

TECHS Submitted by Ryan Ripp Contact rripp13@wou.edu 88925
Primary Technician Contact dkarbia11@wou.edu 88925

Tracking

Entered by Date Memo
Dyl Karbia
Email

Public
Entered by Date Memo
Dyl Karbia Jun 25, 2015 10:44 AM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Dyl Karbia Jun 25, 2015 10:44 AM 
Completed the task as instructed in the service
request. I image the IMAC and did the regular
setup which include, Flash,java,Firefox update,
windows update, antivirus etc.
 Add Attachment
Dyl Karbia Jun 23, 2015 03:30 PM 
Task reassigned to Dyl Karbia.
 Add Attachment
Ranjit Kayastha Jun 23, 2015 12:33 PM 
He drop the Mac for re-image 20090794[Edit Inv] which is at image 
station.
 Add Attachment
Ryan Ripp Jun 23, 2015 12:26 PM 
Dale would like this Mac to be re-imaged 
because it is switching personnel. He says that 
he has all attachments for the computer. If 
they have any extra Macs that are this model, 
then please call Dale and let him know. If not, 
then also please call him and let him know that 
he needs to purchase a new one.
 Add Attachment