Service Request Ticket - # 57385

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 24, 2015 01:38 PM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20120892[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox ColorQube 8870DNM Color Printer
Serial No. T4B009257 Location PDR

Model ColorQube 8870 Hostname lab-24hourroom/studentlounge.wou.edu
Notes Notes Color Printer, 40 ppm, 2400 Finepoint Image Quality, 512 MB Memory, Ethernet, USB, 1X525 Letter/Legal Input Tray, Two-Sided Printing, Na Pwr Cord STUDENT TECH PRINTER WITH PAGEPACK 140.211.112.13 Metered Code: 9344 RMA:XFL130630E Ink/Toner Refill Black:108R00965 Blue:108R00962 Yellow:108R00964 Magenta:108R00963 MAINT KIT:109R00783-Page Pack Metered #3414

Wired NIC 9C:93:4E:86:98:D2

TECHS Submitted by Ryan Ripp Contact rripp13@wou.edu 88925
Primary Technician Contact thibeaultm@wou.edu 88925

Tracking

Entered by Date Memo
Megan Thibeault
Email

Public
Entered by Date Memo
Megan Thibeault Jun 25, 2015 08:58 AM 
Status changed from (1) Pending to (5) Completed
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Megan Thibeault Jun 25, 2015 08:58 AM 
nothing was in the queue, completed this yesterday
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Ryan Ripp Jun 24, 2015 01:50 PM 
Task reassigned to Megan Eichler.
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Ryan Ripp Jun 24, 2015 01:38 PM 
A student worker just called in about the printer 
malfunctioning, and several print jobs are stuck 
in the queue. 88418.
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