Service Request Ticket

Service Request Information

CONTACT	Name	Behling, Mylisa	Date	Jun 24, 2015 04:07 PM
	Department	College of Liberal Arts and Sciences	Phone	88226
	Location		Email	behlingm@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Tablet	Edit WOU #	20140676 (opens in a new window)	Bldg/Room	SSC
	Service Tag		Description	Surface 3 64GB tablet with Type Cover& COMPLETE
	Serial No.	031703751552	Location	Going to PDR
	CPU	Quad Core Intel Atom x7-Z8700(2MB, 1.6GHz)
	OS	Windows 8.1 (32Bit) NOT PRO	Software	MS Office Pro Plus from XXX2014004298
	Wireless NIC	C0:33:5E:23:92:FF
	Bluetooth NIC	C0:33:5E:23:93:00

TECHS	Submitted by	Sarah Pettigrew	Contact	spettigrew12@wou.edu	88925
	Primary Technician		Contact	rushingj@wou.edu	89242

Entered by	Date	Memo
John Rushing			Email Public
Entered by	Date	Memo
John Rushing	Jul 02, 2015 11:05 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
John Rushing	Jul 02, 2015 11:05 AM	delivered on 7/2/2015	Add Attachment
Katie Halvorson	Jul 02, 2015 09:37 AM	She called and said she is in today and would like it delivered.	Add Attachment
John Rushing	Jun 30, 2015 10:41 AM	Out of the office until July 2nd	Add Attachment
Megan Thibeault	Jun 30, 2015 08:41 AM	Task reassigned to John Rushing.	Add Attachment
Nick Moore	Jun 29, 2015 04:23 PM	Task reassigned to UCS Tech.	Add Attachment
Nick Moore	Jun 29, 2015 04:23 PM	Because of the system being an RT tablet we are unable to join it to the domain. I was able to get java, flash, shockwave, chrome, firefox and VMware. The tablet is sitting back on the shelf ready to go.	Add Attachment
Nick Moore	Jun 25, 2015 03:26 PM	Task reassigned to Nick Moore.	Add Attachment
Sarah Pettigrew	Jun 24, 2015 04:07 PM	NEW EQUIP SETUP: A Surface tablet needs to be setup and delivered to Mylisa Behling in HSS 313. The WOU # of the tablet is 20140676. The new equipment is on the shelves across from the restroom in ITC 009.	Add Attachment