Service Request Ticket - # 57391

Service Request Information

CONTACT Name Grim, Scott   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 24, 2015 04:23 PM
Department Creative Arts/Theater-Dance Phone 88417
Location Email grims@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20140799[Edit Inv] (opens in a new window) Bldg/Room RA 101B
Service Tag Description Apple Thunderbolt Display-USA #MC914LL/B
Serial No. C02PN3UCF2GC Location Scott Grim
TECHS Submitted by Sarah Pettigrew Contact spettigrew12@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Jul 07, 2015 12:05 PM 
Status changed from (2) Scheduled to (5) Completed
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Dale Goodell Jul 07, 2015 12:05 PM 
Delivery completed.  Monitor powered-up fine and
connected to his MB Pro.
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Dale Goodell Jul 07, 2015 11:27 AM 
Status changed from (6) Ready to Deliver to (2) Scheduled
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Dale Goodell Jul 07, 2015 11:27 AM 
Heading over to deliver now.
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Dale Goodell Jul 07, 2015 11:26 AM 
This is an email:

Dale, Lenore is out sick but I should be available
any time day between 11 and 5.  If I have a
general idea when you're coming I'll make sure I
don't go wandering off....

Thanks,
S
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Dale Goodell Jul 07, 2015 09:23 AM 
This is an email:

Scott and cc: Lenore:

We have your new Apple monitor and I can come to
deliver/setup any time.  Please reply to this
email at your convenience and let me know some
times you can be available.

Thanks,

-Dale
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Megan Thibeault Jul 07, 2015 07:52 AM 
Task reassigned to Dale Goodell.
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Nick Moore Jul 06, 2015 01:11 PM 
Task reassigned to UCS Tech.
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Nick Moore Jul 06, 2015 01:11 PM 
Status changed from (1) Pending to (6) Ready to Deliver
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Sarah Pettigrew Jun 24, 2015 04:23 PM 
NEW EQUIP SETUP: An Apple Thunderbolt Display needs to be setup 
and delivered to Scott Grim in RA 101B. The WOU # of the monitor 
is 20140799[Edit Inv]. There is a magsafe adapter in the information packet, 
depending on the laptop being used this may be necessary. The 
new equipment is near the counter in ITC 008.
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