Service Request Ticket - # 57408

Service Request Information

CONTACT Name Schalock, Mark D.   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 26, 2015 09:40 AM
Department The Research Institute Phone 88777
Location Email schalom@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20140879[Edit Inv] (opens in a new window) Bldg/Room TODD 230
Service Tag 4G14S32 Description Dell Latitude E6440 Intel i7-4610M (3.0GHz, 4M)
Serial No. 4G14S32 Location Mark Schalock

CPU Intel Core i7-4610M(3.0 GHz, 4M) 4th GEN


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 2013 XXXX2014004298, SPSS Statistics Standard Authorized User last renewal P0098702 last installed as V21 in JULY2015

Wired NIC 34:E6:D7:64:71:DF


Wireless NIC 80:00:0B:A6:08:BA


Bluetooth NIC 80:00:0B:A6:08:BE

TECHS Submitted by Sarah Pettigrew Contact spettigrew12@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Jul 08, 2015 08:35 AM 
Status changed from (1) Pending to (5) Completed
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Dale Goodell Jul 08, 2015 08:35 AM 
Delivery complete; closing this task.
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Dale Goodell Jul 07, 2015 04:02 PM 
SPSS 21 seems to have been installed and licensed
successfully.
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Dale Goodell Jul 07, 2015 01:21 PM 
This is an email:

Thanks Dale!

I will need to have SPSS loaded on the computer. I
guess I will need to remove SPSS from my current
computer first to meet the licensing requirements?

Mark
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Dale Goodell Jul 07, 2015 01:16 PM 
Needs SPSS 21 installed.
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Dale Goodell Jul 07, 2015 01:16 PM 
Status changed from (5) Completed to (1) Pending
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Dale Goodell Jul 01, 2015 09:39 AM 
Mark is out until 7/7.  Delivered machine to Dawn
Brown to keep until Mark's return.
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Dale Goodell Jul 01, 2015 09:26 AM 
Status changed from (1) Pending to (5) Completed
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Dale Goodell Jul 01, 2015 08:53 AM 
Moved to facstaff/tri/computers in AD.
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Megan Thibeault Jul 01, 2015 07:54 AM 
Task reassigned to Dale Goodell.
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Megan Thibeault Jul 01, 2015 07:54 AM 
Make sure this is in AD
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Vikas Sharma Jun 30, 2015 12:27 PM 
Everything is updated and ready for deploy
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Megan Thibeault Jun 30, 2015 08:55 AM 
Priority changed from (3) Priority to (2) High Priority.
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Megan Thibeault Jun 30, 2015 08:55 AM 
Programs have been updating?? Is this ready?
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Zach Myers Jun 29, 2015 02:50 PM 
Task reassigned to UCS Tech.
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Zach Myers Jun 29, 2015 02:50 PM 
Programs have been updating, once it has been 
moved in AD it should be ready for deployment.
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Ranjit Kayastha Jun 29, 2015 02:09 PM 
Task reassigned to Zach Myers.
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Ranjit Kayastha Jun 29, 2015 02:08 PM 
Everything is done. 

Just need to Run updates on following programs:
Flash: Java: Shockwave Player: Silverlight: Browser Updates: Apple 
Software Update: Reader

and then join to AD
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Ranjit Kayastha Jun 29, 2015 12:38 PM 
Task reassigned to Ranjit Kayastha.
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Sarah Pettigrew Jun 26, 2015 09:40 AM 
NEW EQUIP SETUP: A Dell laptop needs to be setup and delivered to 
Mark Schalock in TODD 230. The WOU # of the laptop is 20140879[Edit Inv]. 
The equipment is on the shelves across from the restroom in ITC 
009.
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