Service Request Ticket

Service Request Information

CONTACT	Name	Clark, Daniel	Date	Jun 26, 2015 09:57 AM
	Department	Center for Academic Innovation	Phone	88361
	Location		Email	clarkdan@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Tablet	Edit WOU #	20140825 (opens in a new window)	Bldg/Room	ITC 205A
	Service Tag		Description	Apple iPad Air 2 Wi-Fi 128GB - Gold #MH1J2LL/A
	Serial No.	DMPRX03PG5W3	Location	Dan Clark, Director
	CPU	A8X chip w/ 64‑bit, M8 motion coprocessor
	OS	iOS 8	Software
	Wireless NIC	0C:51:01:B7:E1:32
	Bluetooth NIC	0C:51:01:B7:E0:FB

TECHS	Submitted by	Sarah Pettigrew	Contact	spettigrew12@wou.edu	88925
	Primary Technician		Contact	rushingj@wou.edu	89242

Entered by	Date	Memo
John Rushing			Email Public
Entered by	Date	Memo
John Rushing	Jul 06, 2015 09:27 AM	Status changed from (6) Ready to Deliver to (5) Completed	Add Attachment
John Rushing	Jul 06, 2015 08:17 AM	Delivered on 7/2/2015	Add Attachment
Ranjit Kayastha	Jul 02, 2015 09:54 AM	Task reassigned to John Rushing.	Add Attachment
Ranjit Kayastha	Jul 02, 2015 09:47 AM	Priority changed from (3) Priority to (1) Highest Priority.	Add Attachment
Ranjit Kayastha	Jul 02, 2015 09:41 AM	Task reassigned to UCS Tech.	Add Attachment
Ranjit Kayastha	Jul 02, 2015 09:41 AM	Status changed from (1) Pending to (6) Ready to Deliver	Add Attachment
Vikas Sharma	Jun 30, 2015 11:59 AM	Both are updated and ready for deploy.	Add Attachment
Vikas Sharma	Jun 30, 2015 10:55 AM	updating it	Add Attachment
Sarah Pettigrew	Jun 26, 2015 09:57 AM	NEW EQUIP SETUP: Two iPad Airs need to be setup and delivered to Dan Clark in ITC 205. The WOU #s of iPads are 20140825 and 20140826. 20140825 is Dan Clark's and 20140826 is for use as a CAI Office faculty loaner iPad. The equipment is on the shelves across from the restroom in ITC 009.	Add Attachment