I was able to get hold of Lexie this morning. As
Megan rightly stated I deleted her user profile
from the system. That resolve the problem with the
error message she was encountering.

I left a voice mail for Scott this morning and he
later return my called. I met Lexi who is the user
having problem with Microsoft excel giving an
error message when trying to lunch. But for some
reason it seems the problem have been self
resolve, She informed me that the error she was
getting earlier stop occurring. I asked her to
observe the machine and if it happen again I just
need a screen shot of the error message.  

Task reassigned to Dyl Karbia.

I am on the clock at 9:30, I was going to have dyl work on it 
because he is in earlier. 

Me and Claire went over to look at lexi's computer. She was 
however not available to speak with. We did try to test the 
problem by having someone else log in to the computer and 
open up the forms that lexi was having problems with. However 
the forms opened fine for this individual so we will have to go 
when lexi is in the office. I suspect that the issue has to be with 
her profile on that computer.

****This is an email****
UCS Helpdesk ---

We've tried Office 'Repair' within app (Excel) 

We've tried dragging Excel-file onto open app.

We've tried setting file properties and default
app to open.

And problem opening Excel files in Excel is a
recurring problem. Everyother DAY !!

Please help us !!!

Scott & Lexi
Cottage 2nd floor