Service Request Ticket - # 57431

Service Request Information

CONTACT Name Zobel, Gregory   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 29, 2015 03:14 PM
Department Education & Leadership Phone 88728
Location Email zobelg@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20140832[Edit Inv] (opens in a new window) Bldg/Room RWEC 225
Service Tag Description Chromebase 21.5in All-inOne desktop 22CV241-B
Serial No. 408NDQA9V068 Location Greg Zobel

CPU 1.4 GHz Intel Celeron 2955U Dual-Core L3:2MB


OS Chrome OS Software

Wired NIC E8:5B:5B:7E:33:17


Wireless NIC 30:10:B3:03:47:66

TECHS Submitted by Sarah Pettigrew Contact spettigrew12@wou.edu 88925
Primary Technician Contact thibeaultm@wou.edu 88925

Tracking

Entered by Date Memo
Megan Thibeault
Email

Public
Entered by Date Memo
Megan Thibeault Jul 15, 2015 11:11 AM 
Status changed from (6) Ready to Deliver to (5) Completed
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Megan Thibeault Jul 15, 2015 11:11 AM 
delivered and setup
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Megan Thibeault Jul 08, 2015 07:37 AM 
Status changed from (7) Waiting for Contact to (6) Ready to Deliver
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Megan Thibeault Jul 08, 2015 07:37 AM 
****This is an email****
Megan,

Figured that was the case when I did not hear back
from you. Let's skip tomorrow; prefer to work with
you directly and I have some other errands to
run/do. I leave town for several days on Thursday.

Can you do Wednesday, 15 July, at 1030 am?

Best,
gz
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Megan Thibeault Jul 07, 2015 11:57 AM 
Status changed from (1) Pending to (7) Waiting for Contact
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Megan Thibeault Jul 07, 2015 11:57 AM 
****This is an email****
Greg,

I have your Air and Chromebase ready for setup and
delivery. Please let me know when a good time for
you is to get this completed.

Thanks,
Megan
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Claire Buehler Jul 06, 2015 08:53 AM 
Task reassigned to Megan Eichler.
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Claire Buehler Jul 06, 2015 08:53 AM 
didn't except current mac clean boot stick. Still 
located on the new equipment is on the shelves 
across from the restroom in ITC 009.
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Claire Buehler Jul 06, 2015 08:27 AM 
Task reassigned to Claire Buehler.
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Sarah Pettigrew Jun 29, 2015 03:14 PM 
NEW EQUIP SETUP: A MacBook Air needs to be setup and delivered 
to Greg Zobel in ED 202L. The WOU # of the MacBook is 20140835[Edit Inv]. 
A Chromebase All-in-One desktop also needs to be setup and 
delivered to Greg Zobel in ED 202L. The WOU # of the Chromebase 
is 20140832[Edit Inv]. Please collect the Wireless and Wired NIC addresses 
from the Chromebase. The new equipment is on the shelves across 
from the restroom in ITC 009.
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