Service Request Ticket

Service Request Information

CONTACT	Name	Campbell, Darla	Date	Jun 29, 2015 04:23 PM
	Department	College of Education	Phone	88788
	Location		Email	campbelld@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Tablet	Edit WOU #	20140837 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag		Description	Apple iPad mini 3 Wi-Fi 128GB - Gold #MGYK2LL/A
	Serial No.	F4KNN2PVG5V9	Location	PDR
	CPU	A7 chip with 64-bit arch. & M7 motion coprocessor
	OS	iOS 8	Software
	Wireless NIC	6C:94:F8:A0:21:16
	Bluetooth NIC	6C:94:F8:A0:21:17

TECHS	Submitted by	Sarah Pettigrew	Contact	spettigrew12@wou.edu	88925
	Primary Technician		Contact	rushingj@wou.edu	89242

Entered by	Date	Memo
John Rushing			Email Public
Entered by	Date	Memo
John Rushing	Jul 09, 2015 10:13 AM	Status changed from (6) Ready to Deliver to (5) Completed	Add Attachment
John Rushing	Jul 09, 2015 10:13 AM	Delivered on 7/9/2015	Add Attachment
John Rushing	Jul 08, 2015 01:07 PM	left VM to setup delivery.	Add Attachment
John Rushing	Jul 08, 2015 01:04 PM	Task reassigned to John Rushing.	Add Attachment
Ranjit Kayastha	Jul 08, 2015 11:19 AM	Task reassigned to UCS Tech.	Add Attachment
Ranjit Kayastha	Jul 08, 2015 11:19 AM	Status changed from (1) Pending to (6) Ready to Deliver	Add Attachment
Ranjit Kayastha	Jul 08, 2015 11:19 AM	Ready to Deploy.	Add Attachment
Ranjit Kayastha	Jul 08, 2015 11:18 AM	The iPad were set up with passcode 1234. I removed the passcode. Software is updated and wifi is connected. I install some apps: Gmail Google Drive Pages keynote Numbers VMware Chrome	Add Attachment
Vikas Sharma	Jun 30, 2015 11:58 AM	All updated and ready for deploy.	Add Attachment
Sarah Pettigrew	Jun 29, 2015 04:23 PM	NEW EQUIP SETUP: 5 iPad minis need to be setup and delivered to Darla Campbell for Teacher Education stock. The WOU #s of the iPads are 20140837, 20140838, 20140839, 20140840, 20140841. The iPads are on the shelves across from the restroom in ITC 009.	Add Attachment