Service Request Ticket - # 57439

Service Request Information

CONTACT Name Campbell, Darla   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 30, 2015 10:02 AM
Department College of Education Phone 88788
Location Email campbelld@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20110143[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Optiplex 990 SFF, Intel Core i5 2400(3.1GHz,
Serial No. 34RGZQ1 Location PDR

CPU Intel Core i5-2400(3.1GHz,6M,TV-x)


OS Unknown Software Win 7 Pro, bundled with Roxio Creator and CyberLink PowerDVD, MS Office Pro Plus 2010 from P0081747 installed as Office Pro Plus 2007

Wired NIC 78:2B:CB:B3:66:E4

TECHS Submitted by Ryan Ripp Contact rripp13@wou.edu 88925
Primary Technician Contact rkayastha14@wou.edu 88925

Tracking

Entered by Date Memo
Ranjit Kayastha
Email

Public
Entered by Date Memo
Ranjit Kayastha Jul 01, 2015 02:06 PM 
Status changed from (1) Pending to (5) Completed
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Ranjit Kayastha Jul 01, 2015 02:06 PM 
She just needed the power chord and DVI cable. I set it up.

Completed.!
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Ryan Ripp Jul 01, 2015 01:34 PM 
Darla just called letting us know that the issue 
has changed from needing a new monitor, to simply 
re-hooking one up that they have in-office.
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Ranjit Kayastha Jul 01, 2015 12:38 PM 
Task reassigned to Ranjit Kayastha.
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Ryan Ripp Jun 30, 2015 10:02 AM 
Darla is requesting a used monitor for computer 
(20110143) in ED 201F. She also requested that 
the monitor not be delivered/installed until 
July 1st at the very earliest. If we are out of 
extra monitors and she needs to purchase one 
through her department, please let the front 
desk know so that we can contact her with 
further instructions.
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