Service Request Ticket - # 57440

Service Request Information

CONTACT Name Harding, Julie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 30, 2015 11:10 AM
Department VP Academic Affairs/Provost Phone 88807
Location Email hardinj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Tablet Edit WOU # 20140844[Edit Inv] (opens in a new window) Bldg/Room WEL 110A
Service Tag Description iPad Air Wi-FI 32 GB Space Gray #MD786LL/B
Serial No. DMPPG90YFK11 Location Admissions Counselor iPad #1 ROB FINDTNER

CPU A7 chip with 64-bit arch. & M7 motion coprocessor


OS iOS 8 Software

Wireless NIC 5C:F5:DA:A8:6C:24


Bluetooth NIC 5C:F5:DA:A8:6C:0D

TECHS Submitted by Sarah Pettigrew Contact spettigrew12@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Jul 13, 2015 08:31 AM 
Status changed from (7) Waiting for Contact to (5) Completed
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Dale Goodell Jul 13, 2015 08:31 AM 
Equipment delivered; closing this task.
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Dale Goodell Jul 10, 2015 02:30 PM 
Status changed from (6) Ready to Deliver to (7) Waiting for Contact
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Dale Goodell Jul 09, 2015 04:17 PM 
Julie:

I am starting to work on the setup of your six
iPad Airs.  Please reply to this email at your
earliest convenience and let me know some times
either tomorrow or Monday when you can be
available for me to come to deliver these.  I
realize tomorrow is SOAR and that you may not have
time until Monday.

Thanks,

-Dale
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Megan Thibeault Jul 09, 2015 10:42 AM 
Task reassigned to Dale Goodell.
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Megan Thibeault Jul 09, 2015 10:42 AM 
Can you get these delivered today please
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Ranjit Kayastha Jul 07, 2015 02:59 PM 
Task reassigned to UCS Tech.
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Ranjit Kayastha Jul 07, 2015 02:59 PM 
Status changed from (1) Pending to (6) Ready to Deliver
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Ranjit Kayastha Jul 07, 2015 02:59 PM 
Set up and is ready to deploy.
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Ranjit Kayastha Jul 07, 2015 02:58 PM 
Set up: wifi connection and did software update.

I installed some apps:

Gmail
Google Drive
Pages
Keynote
Numbers
VMware
Chrome
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Ranjit Kayastha Jul 07, 2015 10:30 AM 
Task reassigned to Ranjit Kayastha.
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Tricia Flaherty Jul 01, 2015 02:46 PM 
Contact changed from David McDonald to Julie Harding.
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Sarah Pettigrew Jun 30, 2015 11:10 AM 
NEW EQUIP SETUP: 6 iPad Airs need to be setup and delivered to the 
Admissions Office in APSC 408 for use by the Admissions counselors. 
The WOU #s are 20140844[Edit Inv], 20140845[Edit Inv], 20140846[Edit Inv], 20140847[Edit Inv], 
20140848[Edit Inv], 20140849[Edit Inv]. 
There are also smart covers, stands, and micro-USB to lightning 
adapters that need to be delivered with the iPads. 
**Make sure to pair the stands and adapters with the correlating iPad 
as these items have also been tagged**
The new equipment is on the shelves across from the restroom in ITC 
009.
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