Service Request Ticket

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Service Request Information

CONTACT	Name	Clark, Daniel	Date	Jun 30, 2015 11:59 AM
	Department	Center for Academic Innovation	Phone	88361
	Location		Email	clarkdan@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20140855 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag	BKP7R52	Description	Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
	Serial No.	BKP7R52	Location	PDR 2023 Giveaway
	CPU	Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)
	OS	Windows 7 Pro, 64 bit	Software	MS office Pro Plus 2013 from XXXX2014004298
	Wired NIC	98:90:96:D9:47:6C

TECHS	Submitted by	Sarah Pettigrew	Contact	spettigrew12@wou.edu	88925
	Primary Technician		Contact	rushingj@wou.edu	89242

Tracking

Entered by	Date	Memo
John Rushing			Email Public
Entered by	Date	Memo
John Rushing	Jul 07, 2015 10:22 AM	Status changed from (6) Ready to Deliver to (5) Completed	Add Attachment
John Rushing	Jul 07, 2015 10:22 AM	delivered on 7/7/2015	Add Attachment
John Rushing	Jul 06, 2015 09:27 AM	AD Updated, moved computer to CAI group	Add Attachment
Ranjit Kayastha	Jul 02, 2015 09:51 AM	Task reassigned to John Rushing.	Add Attachment
Ranjit Kayastha	Jul 02, 2015 09:51 AM	Task reassigned to John Rushing.	Add Attachment
Ranjit Kayastha	Jul 02, 2015 09:51 AM	Priority changed from (3) Priority to (1) Highest Priority.	Add Attachment
Ranjit Kayastha	Jul 02, 2015 09:13 AM	Task reassigned to Megan Eichler.	Add Attachment
Ranjit Kayastha	Jul 02, 2015 09:13 AM	************************************************************************* Please join to AD and ready to Deploy. ************************************************************************	Add Attachment
Zach Myers	Jul 01, 2015 04:44 PM	Task reassigned to UCS Tech.	Add Attachment
Zach Myers	Jul 01, 2015 04:44 PM	Nathan emailed me back and said he didn't think this needs any special software at the moment. Ranjit finished the imaging so this should be ready for deployment.	Add Attachment
Zach Myers	Jul 01, 2015 02:17 PM	Sent email	Add Attachment
Megan Thibeault	Jul 01, 2015 02:11 PM	Task reassigned to Zach Myers.	Add Attachment
Megan Thibeault	Jul 01, 2015 02:11 PM	*Please contact Nathan Sauer to discuss software needs.**	Add Attachment
Ranjit Kayastha	Jul 01, 2015 01:23 PM	*****************************************************************************Please join to AD and ready to Deploy. ****************************************************************************	Add Attachment
Ranjit Kayastha	Jul 01, 2015 01:22 PM	Please join to AD and ready to Deploy.	Add Attachment
Ranjit Kayastha	Jul 01, 2015 01:21 PM	Set Up Completed !	Add Attachment
Ranjit Kayastha	Jul 01, 2015 10:25 AM	Task reassigned to Ranjit Kayastha.	Add Attachment
Vikas Sharma	Jun 30, 2015 01:09 PM	Started imaging	Add Attachment
Sarah Pettigrew	Jun 30, 2015 11:59 AM	NEW EQUIP SETUP: A Dell computer needs to be setup and delivered to ITC 204. The WOU # is 20140855. Please contact Nathan Sauer to discuss software needs. The computer is on the counter in ITC 008.	Add Attachment