Service Request Ticket - # 57451

Service Request Information

CONTACT Name Kidd, Kurtis   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 30, 2015 02:41 PM
Department Athletics Phone 88343
Location Email kiddk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Tablet Edit WOU # 20140854[Edit Inv] (opens in a new window) Bldg/Room NPE
Service Tag BJVC832 Description Dell Inspiron 11 3000 Series 2-in-1 PC(3147)
Serial No. BJVC832 Location Athletic Trainer's Office

CPU Intel Pentium N3540 (2M Cache, up to 2.66 GHz)


OS Windows 8 64 Software MS office Pro Plus 2013 XXXX2014004298; PURCHASED WINDOWS 10 PRO UPGRADE License on UCS2019009993 ORDER#10330 OCT 2019;

Wireless NIC 4C:BB:58:76:1C:3D


Bluetooth NIC 4C:BB:58:76:1C:3E

TECHS Submitted by Sarah Pettigrew Contact spettigrew12@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Jul 08, 2015 03:11 PM 
Status changed from (2) Scheduled to (5) Completed
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Dale Goodell Jul 08, 2015 01:49 PM 
Status changed from (7) Waiting for Contact to (2) Scheduled
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Dale Goodell Jul 08, 2015 01:48 PM 
Scheduled for delivery 7/8/2015, 2 pm.
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Dale Goodell Jul 08, 2015 01:48 PM 
Emails:

Let's plan for me to come over around 2 pm today.


On 7/8/2015 12:16 PM, Tyler Patterson wrote:
> Dale,
>
> I would be available between 2-3, I am in
employee orientation most of the day.
>
> Tyler
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Dale Goodell Jul 08, 2015 09:14 AM 
Status changed from (6) Ready to Deliver to (7) Waiting for Contact
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Dale Goodell Jul 08, 2015 08:45 AM 
This is an email:

Tyler --

See my email below.  Are you available sometime
today (Wednesday) for me to come to deliver this
machine?

Thanks,

-Dale


On 7/8/2015 12:09 AM, Kurtis Kidd wrote:
> Dale,
>
> I am currently not under contract and on campus.
Please coordinate with Tyler Patterson. I have Cc
Tyler on this email.
>
> Thanks,
>
> Kurtis
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Dale Goodell Jul 07, 2015 09:03 AM 
This is an email:

Kurtis:

I am working on the setup of your new Dell
Inspiron tablet.  I expect to have the machine
ready to deliver to you sometime today, Tuesday
7/7.  It would be helpful if you could reply to
this email at your earliest convenience and let me
know your availability today and tomorrow.

Thanks,

-Dale
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Megan Thibeault Jul 07, 2015 07:51 AM 
Task reassigned to Dale Goodell.
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Nick Moore Jul 06, 2015 03:01 PM 
Task reassigned to UCS Tech.
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Nick Moore Jul 06, 2015 03:01 PM 
Task reassigned to UCS Tech.
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Nick Moore Jul 06, 2015 03:01 PM 
the tablet/computer is ready to be delivered to Kurtis. it is sitting 
back on the shelves in itc 009.
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Katie Halvorson Jul 06, 2015 10:41 AM 
SR 57505 can be completed with this but Tyler is
in till 2 today.  The set up will be done with him
even though it is purchased under Kurtis.
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Ranjit Kayastha Jul 02, 2015 03:03 PM 
Task reassigned to Nick Moore.
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Ranjit Kayastha Jul 02, 2015 09:25 AM 
Task reassigned to Ranjit Kayastha.
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Sarah Pettigrew Jun 30, 2015 02:41 PM 
NEW EQUIP SETUP: A Dell Inspiron tablet needs to be setup and 
delivered to the Athletic Training Office in NPE. Contact Kurtis Kidd 
for more delivery information. The WOU # is 20140854[Edit Inv]. The 
equipment is on the shelves across from the restroom in ITC 009.
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