Service Request Ticket

Service Request Information

CONTACT	Name	Bleakney-Huebsch, Dana	Date	Jul 01, 2015 10:17 AM
	Department	The Research Institute	Phone	88496
	Location		Email	bleakneyd@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Monitor	Edit WOU #	20070444 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag		Description	Dell 24in UltraSharp Monitor #2407FPW-HC
	Serial No.	MX0GM504742627AG1RAS	Location	PDR

TECHS	Submitted by	Emily Watson	Contact	ewatson13@wou.edu	88925
	Primary Technician		Contact	rkayastha14@wou.edu	88925

Entered by	Date	Memo
Ranjit Kayastha			Email Public
Entered by	Date	Memo
Ranjit Kayastha	Jul 01, 2015 11:48 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Ranjit Kayastha	Jul 01, 2015 11:48 AM	Set up and completed !	Add Attachment
Ranjit Kayastha	Jul 01, 2015 11:48 AM	It was a new Pc and the adapter (DVI Splitter) was from the old PC so it was not working.	Add Attachment
Ranjit Kayastha	Jul 01, 2015 10:58 AM	Task reassigned to Ranjit Kayastha.	Add Attachment
Emily Watson	Jul 01, 2015 10:32 AM	Status changed from (7) Waiting for Contact to (1) Pending	Add Attachment
Emily Watson	Jul 01, 2015 10:32 AM	The adapter from her coworker did not work.	Add Attachment
Emily Watson	Jul 01, 2015 10:23 AM	Status changed from (1) Pending to (7) Waiting for Contact	Add Attachment
Emily Watson	Jul 01, 2015 10:23 AM	Her coworker gave her an adapter to use. Waiting on her email to see if it worked.	Add Attachment
Emily Watson	Jul 01, 2015 10:18 AM	Dana is available all day today (7/1)	Add Attachment
Emily Watson	Jul 01, 2015 10:17 AM	**This is an email** Morning, I received a second monitor but I must need some sort of adapter to plug it in and set it up. Is anyone available sometime today or tomorrow to assist me? Thanks, Dana Todd Hall Office #221	Add Attachment