Service Request Ticket - # 57477

Service Request Information

CONTACT Name Diehm, Deborah   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 01, 2015 12:44 PM
Department VP Student Affairs Phone 88423
Location Email diehmd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20140880[Edit Inv] (opens in a new window) Bldg/Room WEL 228
Service Tag Description Xerox Phaser 3320/DNI Monochrome Laser Printer
Serial No. LA2281376 Location VP Finance Assistant Office

Model 3320/DNI Hostname vp-team
Notes 1200dpi x 1200dpi (B&W), 300sheet(s) Capacity / Legal (8.5 in x 14 in, USB Type B, RJ-45, Wireless / 128MB Installed RAM / 384MB Maximum RAM / 1 Year Warranty, up to 37 ppm and a first-page-out time as fast as 6.5 seconds, duplexing, 80,000 page duty cycle; ALSO on P0097921 Xerox 520-Sheet Feeder #497N01412 Ink/Toner Refill Xerox Black Standard Capacity Toner Cartridge mfg# 106R02305, Black High Capacity Toner Cartridge mfg# 106R02307

Wired NIC 9C:93:4E:5D:13:16

TECHS Submitted by Sarah Pettigrew Contact spettigrew12@wou.edu 88925
Primary Technician Contact rushingj@wou.edu 89242

Tracking

Entered by Date Memo
John Rushing
Email

Public
Entered by Date Memo
John Rushing Jul 01, 2015 02:35 PM 
Status changed from (1) Pending to (5) Completed
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John Rushing Jul 01, 2015 02:35 PM 
delivered to WUC 108 vet office on 7/1/2015.
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John Rushing Jul 01, 2015 01:47 PM 
Task reassigned to John Rushing.
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Megan Thibeault Jul 01, 2015 01:09 PM 
the second tray sticks, you need to pull and lift
up to remove-explain this to the enduser
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Sarah Pettigrew Jul 01, 2015 12:44 PM 
NEW EQUIP SETUP: A local Xerox printer needs to be setup and 
delivered for the Student Veteran Liaison station in WUC108A. The 
WOU # is 20140880[Edit Inv]. The WOU# of the computer it will be 
connected to is 20091352[Edit Inv]. The new equipment is on the counter in 
ITC 008.
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