Service Request Ticket - # 57481

Service Request Information

CONTACT Name Griffin, Susan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 01, 2015 02:02 PM
Department College of Liberal Arts and Sciences Phone 89371
Location Email griffins@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Printer Edit WOU # 20140882[Edit Inv] (opens in a new window) Bldg/Room BELL 234
Service Tag Description Xerox Phaser 3320/DNI Monochrome Laser Printer
Serial No. LA2281339 Location Susan Griffin

Model 3320/DNI Hostname
Notes 1200dpi x 1200dpi (B&W), 300sheet(s) Capacity / Legal (8.5 in x 14 in, USB Type B, RJ-45, Wireless / 128MB Installed RAM / 384MB Maximum RAM / 1 Year Warranty, up to 37 ppm and a first-page-out time as fast as 6.5 seconds, duplexing, 80,000 page duty cycle; Local USB printer Ink/Toner Refill Xerox Black Standard Capacity Toner Cartridge mfg# 106R02305, Black High Capacity Toner Cartridge mfg# 106R02307

Wired NIC 9C:93:4E:5D:13:2F


TECHS Submitted by Sarah Pettigrew Contact spettigrew12@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public

Entered by Date Memo
Dale Goodell Jul 02, 2015 12:22 PM
Normal printer setup.
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Dale Goodell Jul 02, 2015 12:21 PM
Status changed from (2) Scheduled to (5) Completed
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Dale Goodell Jul 02, 2015 08:11 AM
Delivery/setup scheduled for Thursday 7/2/15 at
11:30 am.
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Dale Goodell Jul 02, 2015 08:11 AM
Status changed from (1) Pending to (2) Scheduled
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Dale Goodell Jul 01, 2015 03:58 PM
This is an email:

Susan:

We have your new printer ready to deliver and
setup.  Please reply to this email at your
earliest convenience when you are back in the
office tomorrow (Thursday 7/2) and let me know
some times you can be available for me to come to
deliver and setup the printer.

Thanks,

-Dale

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Dale Goodell Jul 01, 2015 03:56 PM
Task reassigned to Dale Goodell.
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Dyl Karbia Jul 01, 2015 03:40 PM
Debbie informed me that Susan was out of her
office and would be coming to work tomorrow. Susan
extension is 14220. 
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Sarah Pettigrew Jul 01, 2015 02:02 PM
NEW EQUIP SETUP: A local Xerox printer needs to be setup and 
delivered to Susan Griffin in HSS 234. The WOU # is 20140882[Edit Inv]. The 
printer is on the counter in ITC 008.
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