Service Request Ticket - # 57516

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 07, 2015 10:21 AM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20100398[Edit Inv] (opens in a new window) Bldg/Room NS 022
Service Tag Description HP Designjet Z5200ps Plotter - CQ113A
Serial No. CN06E1H09P Location NS plotter darthvader.wou.edu

Model CQ113A Hostname darthvader.wou.edu
Notes 44" large-format printer - color - ink-jet - Roll (44 in) - 2400 dpi x 1200 dpi up to 1.4 min/page (color) - USB, 10/100Base-TX Maintenance: NS Invoiced for DesignJet Service by A&E imaging on 5-2-2016 cost of service $337.50 Ink/Toner Refill

Wired NIC 00:26:55:14:ED:BA

TECHS Submitted by Ryan Ripp Contact rripp13@wou.edu 88925
Primary Technician Contact rkayastha14@wou.edu 88925

Tracking

Entered by Date Memo
Ranjit Kayastha
Email

Public
Entered by Date Memo
Ranjit Kayastha Jul 07, 2015 11:12 AM 
Status changed from (1) Pending to (5) Completed
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Ranjit Kayastha Jul 07, 2015 11:12 AM 
It was stuck up in power same mode. I did the power cycling.

It's working fine now.

Completed !
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Ranjit Kayastha Jul 07, 2015 10:46 AM 
Task reassigned to Ranjit Kayastha.
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Ryan Ripp Jul 07, 2015 10:21 AM 
The printer over in NS 216 needs to be power 
cycled, a student called in the error regarding it 
being stuck on the power save mode.
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