Service Request Ticket - # 57525

Service Request Information

CONTACT Name Price, Sharon   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 07, 2015 01:25 PM
Department Student Enrichment Program Phone 89355
Location Email pricesl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20130054[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox ColorQube 8870DNM Color Printer
Serial No. XFL136192 Location PDR

Model ColorQube 8870 Hostname mnb110.wou.edu
Notes Notes Color Printer, 40 ppm, 2400 Finepoint Image Quality, 512 MB Memory, Ethernet, USB, 1X525 Letter/Legal Input Tray, Two-Sided Printing, Na Pwr Cord STUDENT TECH PRINTER WITH PAGEPACK IP: 140.211.78.36 Metered Code: 6413 Ink/Toner Refill Black:108R00965 Blue:108R00962 Yellow:108R00964 Magenta:108R00963 MAINT KIT:109R00783

Wired NIC 9C:93:4E:2D:57:1C

TECHS Submitted by Ryan Ripp Contact rripp13@wou.edu 88925
Primary Technician Contact dkarbia11@wou.edu 88925

Tracking

Entered by Date Memo
Dyl Karbia
Email

Public
Entered by Date Memo
Dyl Karbia Jul 07, 2015 02:38 PM 
Status changed from (1) Pending to (5) Completed
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Dyl Karbia Jul 07, 2015 02:38 PM 
I was able to get hold of Sharon and look at the
printer at MNB110. I did a restart and the printer
requested a maintenance kids. Changing the kids
solve the problem. It work just fine.
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Dyl Karbia Jul 07, 2015 01:29 PM 
Task reassigned to Dyl Karbia.
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Ryan Ripp Jul 07, 2015 01:25 PM 
Sharon would like someone to head over and take a 
look at the printer that is still malfunctioning 
over in MNB 110, reading the error message "User 
Intervention Required".
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