Service Request Ticket - # 57537

Service Request Information

CONTACT Name Hugmeyer, Andrea   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 08, 2015 03:31 PM
Department Education & Leadership Phone
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20101359[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 960 SFF, 3.0GHz,6M,1333MHz FSB
Serial No. 8YNKJQ1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Unknown Software MS Office Pro Plus 2010 from P0080832 installed as Office Pro Plus 2007

Wired NIC BC:30:5B:DD:E0:EE

TECHS Submitted by Ryan Ripp Contact rripp13@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Jul 09, 2015 10:51 AM 
Status changed from (1) Pending to (5) Completed
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Dale Goodell Jul 09, 2015 10:51 AM 
Task complete.  Added Andrea Hugmeyer (hugmeyera)
and Mary Ellen Dello Stritto (dellostm) as local
admins to both machines.
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Dale Goodell Jul 09, 2015 08:12 AM 
Andrea:

I should  be able to come over sometime today to
work on the two machines mentioned in the service
request.  Please email me at your earliest
convenience and let me know some times you can be
available.

Thanks,

-Dale
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Dale Goodell Jul 09, 2015 07:59 AM 
Task reassigned to Dale Goodell.
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Zach Myers Jul 08, 2015 04:46 PM 
Left VM
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Ryan Ripp Jul 08, 2015 03:31 PM 
Andrea has two computers that they do not have 
the admin rights to update: (20101359) and 
(20110712). She would like whomever takes this 
task over to contact her at 89657 in order to 
set up a good time.
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