Service Request Ticket - # 57547

Service Request Information

CONTACT Name Sayers, Konnie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 09, 2015 03:49 PM
Department College of Education Phone 88444
Location Email sayersk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20120900[Edit Inv] (opens in a new window) Bldg/Room NS 115
Service Tag Description Xerox Phaser 4600/DT laser Printer
Serial No. XLT278145G Location

Model 4600/DT Hostname ns115b.wou.edu
Notes 55ppm, Network, 2X550 Sheet Input Tray, Automatic Two-Sided Printing, 110V IP:140.211.76.54 ***Under eConcierge** Ink/Toner Refill high capacity 106R01535 or standard capacity 106R01533

Wired NIC 00:00:AA:D8:86:76

TECHS Submitted by Katie Halvorson Contact khalvorson08@wou.edu 88925
Primary Technician Contact thibeaultm@wou.edu 88925

Tracking

Entered by Date Memo
Megan Thibeault
Email

Public
Entered by Date Memo
Megan Thibeault Jul 10, 2015 03:47 PM 
Status changed from (1) Pending to (5) Completed
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Megan Thibeault Jul 10, 2015 03:47 PM 
Took out the other belt, the belt is only to push
notecard through. Print outs didn't look so great
but that was due to the toner being low.
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Katie Halvorson Jul 09, 2015 03:49 PM 
****This is an email****
Hi Help Desk Rep,

Our Xerox Phaser 4600 printer broke a grooved
rubber belt today.

Thank you, Konnie
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