Task reassigned to Self Resolved.

****This is an email****
Yes. This machine works well now. Thank you.

****This is an email****
Hello,

There is currently an open task for your machine
(WOU#20140562).  I was wondering if you have this
machine and if it is working now?  We would like
to close this ticket for you! Please let us know
as soon as possible.

Thank You,

UCS

Task reassigned to UCS Tech.

It is no longer above my desk I had assumed she
came for it

Hello,

Do you still have this machine?

Try emailing this user please

Computer is located above the phonetic alphabet on 
my work station.

Status changed from (1) Pending to (7) Waiting for Contact

.................................

We have done somethings to try and get it to 
stop freezing. I haven't had it freeze on me 
since I have done some updates. You have two 
options now. 

1) We can return it to you now and you can test 
it and return it if there is still a problem.
2) We can do a clean install of the machine but 
all your personal data would be lost unless its 
on the H drive. 

Just let us know which you would prefer. I am 
going to be out of the office so could you send 
your response to the help desk 
ucshelpdesk@wou.edu.

Your ticket number is 57560!
.........................................

installing system update from apple.

Task reassigned to Claire Buehler.

She brought the computer into SRD and it is up
front and ready for a tech.