Service Request Ticket - # 57571

Service Request Information

CONTACT Name Palmer, Tina L.   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 14, 2015 09:35 AM
Department Student Success & Advising Office Phone 88732
Location Email palmert@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20130726[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 9020 SFF, i7-4770(quad 3.4GHz, 8MB)
Serial No. 35B3M02 Location PDR

CPU Intel Core i7-4770(Quad core HT, 3.4GHz, 8MB)


OS Windows 10 Enterprise 64bit Software Microsoft Office Pro Plus 2013 downgraded to 2010 from P0093918

Wired NIC 34:17:EB:99:CF:11


TECHS Submitted by Meghann Thilberg Contact mthilberg12@wou.edu 88925
Primary Technician Contact nmoore10@wou.edu 88925

Tracking

Entered by Date Memo
Nick Moore
Email

Public

Entered by Date Memo
Nick Moore Jul 17, 2015 01:34 PM
Status changed from (1) Pending to (5) Completed
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Nick Moore Jul 14, 2015 09:52 AM
Another problem we are seeing here is that 
google chrome is showing a weird message while 
in the about page. stating "Updates are 
disabled by the administrator" but chrome is up 
to date. see attached
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error page.gif
Nick Moore Jul 14, 2015 09:40 AM
Task reassigned to Nick Moore.
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Meghann Thilberg Jul 14, 2015 09:35 AM
she has been trying to download this application
from " nacata.ksu.edu " and for some reason it
won't download. she keeps getting the wheel of
death. if you could head over there ASAP, she's
been needing this form for a few days now. Thanks!
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