Service Request Ticket - # 57576

Service Request Information

CONTACT Name McMillan, June   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 14, 2015 03:20 PM
Department Admissions Office Phone 88197
Location Email mcmillanj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20130385[Edit Inv] (opens in a new window) Bldg/Room WEL 115
Service Tag Description Xerox Phaser 3320/DNI printer
Serial No. LA2580185 Location Admissions Office, replacing 'Rose'

Model 3320/DNI Hostname rose.wou.edu
Notes 1200dpi x 1200dpi (B&W), 300sheet(s) Capacity / Legal (8.5 in x 14 in, USB Type B, RJ-45, Wireless / 128MB Installed RAM / 384MB Maximum RAM / 1 Year Warranty, up to 37 ppm and a first-page-out time as fast as 6.5 seconds, duplexing, 80,000 page duty cycle IP:140.211.64.4 Ink/Toner Refill

Wired NIC 9C:93:4E:21:34:09

TECHS Submitted by Ryan Ripp Contact rripp13@wou.edu 88925
Primary Technician Contact dkarbia11@wou.edu 88925

Tracking

Entered by Date Memo
Dyl Karbia
Email

Public
Entered by Date Memo
Dyl Karbia Jul 14, 2015 04:53 PM 
Status changed from (1) Pending to (5) Completed
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Dyl Karbia Jul 14, 2015 04:53 PM 
I was able to get hold of June and saw the printer
making loud noise. I brought it over to the office
 and Megan realize there was a card stuck in it.
Removing that solve the problem with the noise.
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Megan Thibeault Jul 14, 2015 04:06 PM 
Task reassigned to Dyl Karbia.
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Ryan Ripp Jul 14, 2015 03:20 PM 
Whenever anyone prints to the printer, or when 
they load paper into the tray it makes an 
extremely loud and disruptive grinding noise.
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