Service Request Ticket

Service Request Information

CONTACT	Name	Haber, David	Date	Jul 15, 2015 10:22 AM
	Department	Behavioral Sciences Division	Phone	88344
	Location		Email	haberd@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20101504 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag		Description	Dell Optiplex 990 SFF, Intel Core i5 2400(3.1GHz,
	Serial No.	34YGZQ1	Location	PDR
	CPU	Unknown
	OS	Unknown	Software

TECHS	Submitted by	Emily Watson	Contact	ewatson13@wou.edu	88925
	Primary Technician		Contact	goodeld@wou.edu	88122

Entered by	Date	Memo
Dale Goodell			Email Public
Entered by	Date	Memo
Dale Goodell	Aug 03, 2015 10:15 AM	Status changed from (7) Waiting for Contact to (5) Completed	Add Attachment
Dale Goodell	Aug 03, 2015 10:15 AM	Task reassigned to Dale Goodell.	Add Attachment
Dale Goodell	Aug 03, 2015 10:14 AM	Replaced by SR 57651 7/22/15.	Add Attachment
Claire Buehler	Jul 16, 2015 09:29 AM	Task reassigned to UCS Tech.	Add Attachment
Claire Buehler	Jul 16, 2015 09:29 AM	Task reassigned to UCS Tech.	Add Attachment
Claire Buehler	Jul 16, 2015 09:29 AM	He will email or call the help desk when he is back on campus.	Add Attachment
Claire Buehler	Jul 16, 2015 08:37 AM	Task reassigned to Claire Buehler.	Add Attachment
Ranjit Kayastha	Jul 15, 2015 01:58 PM	Task reassigned to UCS Tech.	Add Attachment
Kevin Thibeault	Jul 15, 2015 11:40 AM	He called in and stated that he is out of his office for the rest of the day and will call back with a time that works best for him for someone to stop by and help.	Add Attachment
Nick Moore	Jul 15, 2015 10:28 AM	Task reassigned to Ranjit Kayastha.	Add Attachment
Emily Watson	Jul 15, 2015 10:23 AM	Availability: Anytime	Add Attachment
Emily Watson	Jul 15, 2015 10:22 AM	Not option to print available, just the option to save the document.	Add Attachment