Service Request Ticket - # 57643

Service Request Information

CONTACT Name Plahn, Ambre   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 22, 2015 09:41 AM
Department Special Projects Phone 89763
Location Email plahna@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20090901[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple MacBook Pro 13-inch, 2.4GHz Intel core 2 Duo #Z0J7
Serial No. W80164ZYATP Location PDR

CPU Intel Core 2 Duo 2.4GHz 3MB shared L2 cache


OS Unknown Software Microsoft Office for Mac 2008 from P0076811

Wired NIC 58:B0:35:F4:81:A4


Wireless NIC F8:1E:DF:EB:B9:6D


Bluetooth NIC 58:B0:35:8E:93:F9

TECHS Submitted by Dyl Karbia Contact dkarbia11@wou.edu 88925
Primary Technician Contact dkarbia11@wou.edu 88925

Tracking

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Dyl Karbia
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Dyl Karbia Jul 22, 2015 03:54 PM 
Status changed from (1) Pending to (5) Completed
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Dyl Karbia Jul 22, 2015 03:54 PM 
Check Ambre MacBook Pro and did some software
update and scanned her machine. The machine work
just fine.
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Dyl Karbia Jul 22, 2015 09:41 AM 
MacBook Pro is running very slow.
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