Service Request Ticket - # 57646

Service Request Information

CONTACT Name Campbell, Darla   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 22, 2015 10:58 AM
Department College of Education Phone 88788
Location Email campbelld@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20101248[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox Phaser 3600DN Mono Laser Printer
Serial No. MHB907016E Location PDR

Model P3600/DN Hostname ed-gondor.wou.edu
Notes 40ppm, PS3, 128MB Memory Network Print, Duplex 110V NOT STUDENT TECH PRINTER MAINT: Phaser3600 Fuser unit from VISA2013003841 JAN2014 SR52603; Maint Kit from VISA2015004810 OCT2015 SR58333 IP: 140.211.118.29 Ink/Toner Refill std blk:106R01370, High blk: 106R01371
TECHS Submitted by Emily Watson Contact ewatson13@wou.edu 88925
Primary Technician Contact rkayastha14@wou.edu 88925

Tracking

Entered by Date Memo
Ranjit Kayastha
Email

Public
Entered by Date Memo
Ranjit Kayastha Jul 22, 2015 12:23 PM 
Status changed from (1) Pending to (5) Completed
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Ranjit Kayastha Jul 22, 2015 12:23 PM 
Completed !
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Ranjit Kayastha Jul 22, 2015 12:23 PM 
It's working fine now. I just did some basic trouble 
shooting.
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Ranjit Kayastha Jul 22, 2015 11:00 AM 
Task reassigned to Ranjit Kayastha.
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Emily Watson Jul 22, 2015 10:58 AM 
Availability: Anytime
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Emily Watson Jul 22, 2015 10:58 AM 
Attempted to print, screen displayed loading or 
wait. Printer was turned off and then turned back 
on. Printer says its printing, but does not print. 
No other error messages.
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