Service Request Ticket - # 57647

Service Request Information

CONTACT Name Killip, Scott   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 22, 2015 11:28 AM
Department Advancement & Foundation Phone 88151
Location Email killips@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20130462[Edit Inv] (opens in a new window) Bldg/Room ITC 009
Service Tag Description Apple Mac Pro 3.7GHz Quad-Core Intel Xeon E5
Serial No. F5KLW0X4F9VM Location Hannah Warner

CPU 3.7GHz Quad-core Intel Xeon E5, 10MB L3


OS MAC OS X 10.11 (El Capitan) Software MS Office 2011 Std for MAC from P0092900 [TRANSFER: Adobe CS6 Design &Web Prem from P0090067]; Fetch 5.7(free Ed license); Adobe CC201* subscription NamedUser(Kent St. Clair) FEB2017

Wired NIC 70:CD:60:F3:7B:33


Wired NIC 70:CD:60:F3:7A:1A


Wireless NIC 18:AF:61:B8:8D:4C


Bluetooth NIC 18:AF:61:B8:8D:4D

TECHS Submitted by Kevin Thibeault Contact kthibeault11@wou.edu 88925
Primary Technician Contact rkayastha14@wou.edu 88925

Tracking

Entered by Date Memo
Ranjit Kayastha
Email

Public
Entered by Date Memo
Ranjit Kayastha Jul 22, 2015 12:23 PM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Ranjit Kayastha Jul 22, 2015 12:22 PM 
Completed !
 Add Attachment
Ranjit Kayastha Jul 22, 2015 12:22 PM 
She plugged in the HDMI cord in wrong place.
 Add Attachment
Kevin Thibeault Jul 22, 2015 11:28 AM 
Ann called in stating that she is in Cottage 224
and was configuring her computer screen, she
pressed something wrong and now is cant see
anything. She would like you to stop by as soon as
possible. She is in Cottage 224
 Add Attachment