Service Request Ticket - # 57677

Service Request Information

CONTACT Name Buncal, Ermie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 24, 2015 12:27 PM
Department Business/Economics Division Phone 88799
Location Email buncale@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20131029[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description iMac, 21.5-inch, Intel Core i5, 2.7GHz, Quad core
Serial No. D25MR20KF8J7 Location PDR 2023 Giveaway

CPU Intel Core i5(2.7GHz Quade-core, 6MB L3)


OS MAC OS X 10.9 (Mavericks) Software MS Office 2011 Std for MAC from P0094155

Wired NIC 68:5B:35:D2:D1:C1


Wireless NIC 88:63:DF:8C:12:E7


Bluetooth NIC 88:63:DF:8C:12:E8

TECHS Submitted by Sarah Pettigrew Contact spettigrew12@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Jul 29, 2015 03:16 PM 
Status changed from (6) Ready to Deliver to (5) Completed
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Dale Goodell Jul 29, 2015 03:15 PM 
Machine delivery/setup completed.
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Dale Goodell Jul 28, 2015 04:20 PM 
This is an email:

Ermie:
We have the iMac and I should be able to deliver
it sometime tomorrow (Wednesday).
-Dale
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Dale Goodell Jul 28, 2015 04:18 PM 
Task reassigned to Dale Goodell.
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Nick Moore Jul 28, 2015 02:11 PM 
Task reassigned to UCS Tech.
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Nick Moore Jul 28, 2015 02:11 PM 
Status changed from (1) Pending to (6) Ready to Deliver
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Nick Moore Jul 28, 2015 02:11 PM 
computer is set up and ready to go. I have installed the drivers for 
xerox printers as well.
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Nick Moore Jul 28, 2015 10:13 AM 
Task reassigned to Nick Moore.
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Sarah Pettigrew Jul 24, 2015 12:27 PM 
NEW EQUIP SETUP: (GFA) An iMac needs to be setup and delivered to 
MA Lobby for use as a general office station. Contact Ermie Buncal 
for setup and delivery info. The WOU # of the new computer is 
20131029[Edit Inv] and the old computer is 20091474[Edit Inv]. The new equipment 
is on the counter in ITC 008.
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