Service Request Ticket - # 57690

Service Request Information

CONTACT Name Baker, Stewart   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 27, 2015 09:15 AM
Department Library & Media Services Phone 88890
Location Email bakersc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20110140[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Optiplex 990 SFF, Intel Core i5 2400(3.1GHz,
Serial No. 34TGZQ1 Location PDR

CPU Intel Core i5-2400(3.1GHz,6M,TV-x)


OS Unknown Software MS Office Pro Plus 2010 from P0081747; TRANSFERRED to new laptop W#20150262 SR59549 MAR2016: Adobe Acrobat DC (Pro)subscription from XXXX2015004716 serialized desktop NOV2015;

Wired NIC 78:2B:CB:B3:8B:A2

TECHS Submitted by Ryan Ripp Contact rripp13@wou.edu 88925
Primary Technician Contact cbuehler10@wou.edu

Tracking

Entered by Date Memo
Claire Buehler
Email

Public
Entered by Date Memo
Claire Buehler Jul 31, 2015 01:42 PM 
Status changed from (1) Pending to (5) Completed
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Claire Buehler Jul 31, 2015 01:40 PM 
added him to his computer.
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Claire Buehler Jul 31, 2015 01:22 PM 
going over to investigate.
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Claire Buehler Jul 31, 2015 01:22 PM 
Task reassigned to Claire Buehler.
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Dyl Karbia Jul 30, 2015 04:45 PM 
Left VM
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Dave McEvilly Jul 30, 2015 04:40 PM 
Task reassigned to UCS Tech.
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Ryan Ripp Jul 27, 2015 09:15 AM 
****This is an email****
Hello,

I would like to request admin access to my work 
PC.  Serial is 20110140[Edit Inv] if you can do it 
remotely; otherwise, I am in HL 208A.

I need access so I can install several programs 
that I use on a regular basis.

Thanks!
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