Service Request Ticket

Service Request Information

CONTACT	Name	Guthrie, Marshall	Date	Jul 27, 2015 04:26 PM
	Department	Student Enrichment Program	Phone	88168
	Location		Email	guthriem@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Tablet	Edit WOU #	20150013 (opens in a new window)	Bldg/Room	APSC 201
	Service Tag		Description	Apple iPad Air Wi-Fi 16GB - Space Gray #MD785LL/B
	Serial No.	DMRPD6FZFK10	Location	Marshall Guthrie SEP surveying and scheduling
	CPU	A7 chip with 64-bit arch. & M7 motion coprocessor
	OS	iOS 8	Software
	Wireless NIC	5C:F5:DA:8C:7C:6E
	Bluetooth NIC	5C:F5:DA:8C:7C:6F

TECHS	Submitted by	Sarah Pettigrew	Contact	spettigrew12@wou.edu	88925
	Primary Technician		Contact	rushingj@wou.edu	89242

Entered by	Date	Memo
John Rushing			Email Public
Entered by	Date	Memo
John Rushing	Jul 29, 2015 09:53 AM	Status changed from (6) Ready to Deliver to (5) Completed	Add Attachment
John Rushing	Jul 29, 2015 09:53 AM	delivered on 7/29/15	Add Attachment
John Rushing	Jul 29, 2015 09:41 AM	Task reassigned to John Rushing.	Add Attachment
Ranjit Kayastha	Jul 28, 2015 11:35 AM	Task reassigned to UCS Tech.	Add Attachment
Ranjit Kayastha	Jul 28, 2015 11:35 AM	Status changed from (1) Pending to (6) Ready to Deliver	Add Attachment
Ranjit Kayastha	Jul 28, 2015 11:35 AM	Set up and is ready to be delivered. Did software update, connected it to WOU Secure wifi and installed some apps: VMware, Pages, Keynote, Numbers, Gmail, Google drive, Google docs with ucsappstore@wou.edu and then sign it out.	Add Attachment
Nick Moore	Jul 28, 2015 10:46 AM	Task reassigned to Ranjit Kayastha.	Add Attachment
Nick Moore	Jul 28, 2015 10:13 AM	Task reassigned to Nick Moore.	Add Attachment
Sarah Pettigrew	Jul 27, 2015 04:26 PM	NEW EQUIP SETUP: An iPad Air needs to be setup and delivered to Marshall Guthrie in APSC 201. The WOU # of the iPad is 20150013. The new equipment is on the shelves across from the restroom in ITC 009.	Add Attachment