Service Request Ticket - # 57732

Service Request Information

CONTACT Name Mansayon, Christopher   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 30, 2015 09:59 AM
Department Library & Media Services Phone 88441
Location Email mansayonc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20120892[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox ColorQube 8870DNM Color Printer
Serial No. T4B009257 Location PDR

Model ColorQube 8870 Hostname lab-24hourroom/studentlounge.wou.edu
Notes Notes Color Printer, 40 ppm, 2400 Finepoint Image Quality, 512 MB Memory, Ethernet, USB, 1X525 Letter/Legal Input Tray, Two-Sided Printing, Na Pwr Cord STUDENT TECH PRINTER WITH PAGEPACK 140.211.112.13 Metered Code: 9344 RMA:XFL130630E Ink/Toner Refill Black:108R00965 Blue:108R00962 Yellow:108R00964 Magenta:108R00963 MAINT KIT:109R00783-Page Pack Metered #3414

Wired NIC 9C:93:4E:86:98:D2

TECHS Submitted by Ryan Ripp Contact rripp13@wou.edu 88925
Primary Technician Contact dkarbia11@wou.edu 88925

Tracking

Entered by Date Memo
Dyl Karbia
Email

Public
Entered by Date Memo
Dyl Karbia Jul 30, 2015 10:33 AM 
Status changed from (1) Pending to (5) Completed
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Dyl Karbia Jul 30, 2015 10:33 AM 
Check the network printer in HL 24hours it work
just fine after restarting and deleting documents
from the printer queue.
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Dyl Karbia Jul 30, 2015 10:02 AM 
Task reassigned to Dyl Karbia.
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Ryan Ripp Jul 30, 2015 09:59 AM 
The printer over in the 24-Hour lab in the 
library is currently not allowing multiple 
students to print to it. It is not making any 
weird noises or showing any sort of error 
codes, and the workers over there have 
troubleshooted the best they can.
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