Service Request Ticket - # 57748

Service Request Information

CONTACT Name Caligure, Lacey   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 31, 2015 12:18 PM
Department Creative Arts/Music Phone 88275
Location Email lcaligu@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20101050[Edit Inv] (opens in a new window) Bldg/Room SH 102
Service Tag Description HP LaserJet 5200dtn Printer #Q7546A#ABA
Serial No. CNGXC25727 Location Smith Hall

Model Q7546A Hostname
Notes ¿ Up to 35 pages per minute ¿ First page out in 10 seconds ¿ Automatic two-sided printing, networking ¿ Two additional 250- and 500-sheet input trays Paper size: Letter, letter rotated, legal, executive, statement, 8.5 x 13 in, 11 x 17 in, 12 x 18 in, envelopes (No.10, Monarch, DL) Duty Cycle: 65000 pages per month IP:140.211.118.69 Ink/Toner Refill printer-ellington.wou.edu

Wired NIC 98:4B:E1:3C:E5:F0

TECHS Submitted by Kevin Thibeault Contact kthibeault11@wou.edu 88925
Primary Technician Contact rkayastha14@wou.edu 88925

Tracking

Entered by Date Memo
Ranjit Kayastha
Email

Public
Entered by Date Memo
Ranjit Kayastha Jul 31, 2015 01:12 PM 
Status changed from (1) Pending to (5) Completed
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Ranjit Kayastha Jul 31, 2015 01:12 PM 
Done !
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Ranjit Kayastha Jul 31, 2015 12:58 PM 
Task reassigned to Ranjit Kayastha.
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Kevin Thibeault Jul 31, 2015 12:18 PM 
She called in stating that when she prints from
her mac to this printer it is printing out the
message "Error Syntax". She would like someone to
come by to take a look at it as soon as possible.
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