Service Request Ticket - # 57761

Service Request Information

CONTACT Name Campbell, Darla   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 03, 2015 02:26 PM
Department College of Education Phone 88788
Location Email campbelld@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20110899[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description OptiPlex 990 SFF, Intel Core i5 2500(3.3GHz, 6M)
Serial No. 2BX75V1 Location PDR

CPU Intel Core i5-2500(3.3GHz,6M,TV-x)


OS Windows 7 Pro, 64 bit Software MS Office Pro Plus 2010 from P0085446, FileMaker Pro 13

Wired NIC 18:03:73:26:1A:33

TECHS Submitted by Katie Halvorson Contact khalvorson08@wou.edu 88925
Primary Technician Contact dkarbia11@wou.edu 88925

Tracking

Entered by Date Memo
Dyl Karbia
Email

Public
Entered by Date Memo
Dyl Karbia Aug 04, 2015 11:48 AM 
Status changed from (1) Pending to (5) Completed
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Dyl Karbia Aug 04, 2015 11:48 AM 
Completed re-imaging the machine and return it to
ED 202. It works just fine.
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Dyl Karbia Aug 03, 2015 04:59 PM 
I was able to get hold of Darla and brought the
machine over for imaging.
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Dyl Karbia Aug 03, 2015 02:28 PM 
Task reassigned to Dyl Karbia.
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Katie Halvorson Aug 03, 2015 02:26 PM 
****This is an email****
Good Afternoon~

We had a staff member retire last week, and we
need to have her computer wiped clean.  Any
information on her desktop and H: drive should be
saved in a folder called Lindsay Transition
Documents on the I:Education Drive, under COE-MAT.

The computer was assigned to Lynne Lindsay,
V00007383, and is in Ed #202.

Could you also please remove her access to the I:
drive?

Thank you,

Darla
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