Status changed from (6) Ready to Deliver to (5) Completed

Scheduled for 1pm 9/3/2015

Status changed from (2) Scheduled to (6) Ready to Deliver

Re imaged and the setup is completed. Ready for delivery.

Status changed from (1) Pending to (2) Scheduled

She called in today asking when her laptop could
be delivered. She asked for someone to drop it by
at 10AM tomorrow morning 8/28 

Hi Dale,

I had the opportunity to meet with Dana last week,
and she will be in next week to set her computer
up.  I remember you saying that most of UCS would
be in training, so should I email someone when I
know the exact date she will be on campus? 

Kindly,

Mylisa Behling
Western Oregon University | Administrative Program
Assistant | Humanities Division
503-838-8906 | behlingm@wou.edu | HSS - 313
 

Task reassigned to Dale Goodell.

****This is an email****
Mylisa

I have made a Service Request #57773 for the Techs
to setup and deliver a Macbook Pro 13 laptop for
Dana Schowalter, T/TT Communication Studies
(HSS118) on arrival date of August 25th.

It currently has you as the contact because Dana
does not have an account setup yet as far as I can
tell.  We won't be able to actually finish setup
and delivery of the laptop until she has finished
all HR paperwork and has an account for network
and email created.  Laptops have a unique setup
from desktops and the tech will actually need to
meet with the end user to properly setup the
laptop for use on campus or off.  When we get
closer to the 25th, a tech may contact you to make
arrangements to meet up with Dana. 

If you have additional information to pass on to
the techs, you can call the Service Request desk
at 8-8925 and they can put that information into
the Service Request #57773. 
Let me know if you have any questions.

Tricia