Service Request Ticket - # 57781

Service Request Information

CONTACT Name Barry, Angie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 06, 2015 08:09 AM
Department Campus Public Safety Phone 88481
Location Email barrya@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20110354[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Precision T1600, WIN 7 Pro, Dual Core i3-2100
Serial No. 84V0VR1 Location PDR

CPU Intel Core i3-2100(3.1GHz dual-core, 3M L3)


OS Unknown Software NO OFFICE, Roxio Creator and CyberLink PowerDVD 9.5 bundled,

Wired NIC 18:03:73:D9:4D:BA

TECHS Submitted by John Rushing Contact rushingj@wou.edu 89242
Primary Technician Contact rushingj@wou.edu 89242

Tracking

Entered by Date Memo
John Rushing
Email

Public
Entered by Date Memo
John Rushing Aug 06, 2015 02:49 PM 
Status changed from (1) Pending to (5) Completed
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John Rushing Aug 06, 2015 02:49 PM 
Computer had been delivered to PS
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John Rushing Aug 06, 2015 02:48 PM 
DS ControlPoint installed and setup
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John Rushing Aug 06, 2015 11:04 AM 
Bound to the Domain and moved in AD
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John Rushing Aug 06, 2015 11:02 AM 
Local user created
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John Rushing Aug 06, 2015 11:01 AM 
Computer imaged with Standard Staff image.
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John Rushing Aug 06, 2015 08:09 AM 
Angie thinks the student overnight may have done 
some updates that caused the computer to not 
work.  Possible Windows 10 upgrade.  She was not 
sure.  The Login Page is "Blank".
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